Framing Concept of Authentic e-administration Services and e-Signature Usage
For customer contact, Customer gate or e-signature offers an authentic way of e-administration for an organization. Act CXL of 2004 on General Rules for Administrative Official Procedure and Services serves as cogent law for official procedures, and as a useful model for other cases, so does Act V of 2006 on Public Company Information, Company Registration and Winding-up Proceedings for company registration procedures.
Introduction of authentic e-administration and e-signature usage must be well-prepared by a written concept that considers all relevant aspects, and gives the only guarantee that the new system is lawful, yet economical. Framing a concept requires evaluation of the range of e-administration’s potential users, its growth potential, processes to be included, external and internal regulatory environment, available commercial applications and financial position of the organization. Naturally, a concept must comply with governmental IT-concepts and technological trends as well.